Sunbond differentiates its products from other competitors by product nature. we are not here to ensure your machines operating, but make sure they are working precisely at all times so that our maintenance service is relatively less conventional.
Our well-trained engineers insist to provide the best maintenance service to our customers. To keep ourselves updated, we offer remote services, a one-time maintenance service, and an annual maintenance service plan to satisfy market needs.
Our annual maintenance charge covers:
We provide customers with regular remote inspection and calibration services three times a year (calculated per machine)
Unlimited telephone support and remote maintenance services, including remote instrument inspection and online training
A set of verification kit (tested by a 3rd-party institution) is given to allow our customers to check the accuracy of the instrument at any time while saving calibration costs
E-Service report and detailed instrument report will be provided to prove instrument is in an excellent condition, our customer can check the record in 365 days to convince their clients that shipment without quality issue
Customers can enjoy discounts on replacement/purchase parts and other exclusive promotional offers
With plenty of successful track record for either remote or conventional maintenance service method, customers can therefore benefit from an all-round and trouble-free maintenance experience. If you wish to learn more about our brand new maintenance plan or need an official quotation, please reach our Technical Support team at (+852) 2763 4767.